Withdrawal delays are purposeful, to an extent, Dapper Labs says: Its identity verification and anti-money-laundering procedures necessitate a wait period to avoid fraud. “I just wanna get my money out man,” complained user “Harry” in the “#vent” channel of the NBA Top Shot Discord. After a month of stunning growth (Dapper Labs says NBA Top Shot has 100 times as many users since the beginning of the year) The site has frequently been down for maintenance, and customers have flooded Twitter and Dapper Lab’s official Discord channel with complaints about being unable to withdraw their money. Even while NFT prices have fallen dramatically after an astounding period of growth earlier this year, NBA Top Shot remains in high demand.ĭapper Labs, the $7.5 billion company behind NBA Top Shot, has struggled to deal with a massive influx of new buyers and sellers on its platform. Its astonishing growth was fueled by being in the right place at the right time: having licensed the NBA brand amid a sudden mainstream interest in NFTs, or non-fungible tokens.ĭigital packs of NBA highlights -called “Moments” - have sold out quickly, with some highly coveted individual ones being resold for eye-popping prices. NBA Top Shot is the online marketplace where investors can spend hundreds to hundreds of thousands of dollars on unique, digitized moments from pro basketball. It’s also got a big problem: Customers are complaining about exceptionally long wait times to get paid from sales of digital tokens that can often cost hundreds of thousands of dollars. NBA Top Shot is the hottest NFT marketplace on the planet.
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